Last update done on September 15, 2016

In the following document Pro Video Factory, Inc. presents the practices regarding to personal information collection and usage that you (the user) provide on our website (www.provideofactory.com). We encourage visitors to and users of our site to regularly review our Privacy Policy because the document might suffer updates which will be notified in the account area, also.

The document also describes the choices available to all users regarding our use of user’s personal information and how users can access and update this information.

Information regarding the use of personal information:

The following personal information can be, depending on user’s actions on the website, collected by us:

This information can be used for various practices like:

All the personal information that you (the user) provide us it will be used only for the specific reason for which it was provided to us.

Therefore a user can, at anytime, choose to stop receiving newsletter or marketing emails by following the unsubscribe instructions provided in these e-mails. For any information regarding the choice of unsubscribing you can contact us at legal@provideofactory.com.

All the information shared with us will not be shared with any third parties whatsoever. We do not sell any personal information to third parties.

The disclosure of personal information can be done in the following scenarios:

Payment privacy

Following any order that involves a transaction through PayPal or credit card you (the user) will receive an email with the invoice and the information regarding the transaction. The information that can be found in those transactional emails is the contact information and billing information such as billing address and VAT number.

For security reasons the other payment information such as credit card number, security codes or any other digits that you (the user) submit for finalizing any order will not be stored.

Depending on the preferred payment method, all the provided information for finishing any payment will be introduced:

Cookies and tracking technologies

We store information that we collect through cookies transparent images, and/or third party sources to create a summary of your preferences. The website may automatically collect information as you browse, such as Internet Service Provider, browser type and version, operating system and device type. Also for improving overall experience on the website the website can collect in different sessions information like average time spent on our site(s), pages viewed, information accessed, the Internet Protocol (IP) address used to connect your computer to the Internet and other relevant statistics.

We may use cookies to collect general usage and volume statistical information that does not include personal information. Also we use other company’s services to collect non-personally identifiable information in order to compile aggregated statistics about visitor on our website.

In order to optimize our site and understand the way it used we use third parties. The type of information collected may be how many users access a specific link or webpage.

The security of your personal information is important to us. That is why we focus on the protection of your personal information using the generally accepted industry standards. We do not store any credit card digits or any other type of payment information regarding to any account whatsoever. But no method of electronic transmission over the internet is 100% secure. Therefore we cannot guarantee absolute security, except the fact that we do our best to ensure a safe environment on the website.

All the transactions which involve money where you (the user) have to input any credit card digits or security information are either done outside of our website environment for PayPal or introduced in our environment but are not stored anywhere except in the external module of Stripe, for credit card payment. Depending on your preferred payment method, the Privacy Policy will apply for either Stripe ( if you choose the credit card payment method) or PayPal if you choose the PayPal payment method.

The decision behind this has been made for security reasons and for making sure that we can safely serve you (the user) with our best services while your security is being ensured by our professional partners which are specialized in electronic transactions.

If you have any questions about security on our website, feel free to contact us at legal@provideofactory.com

If you would like to review or update any personal information, you can do so in the Account area.

We may update this privacy statement periodically and although you will be notified by email and also in the account area of the website, we encourage you to periodically review this page for the latest information regarding our privacy practices.

We are taking privacy concerns seriously and if you believe that Pro Video Factory has not complied with this Privacy Policy regarding your personal information feel free to contact us at legal@provideofactory.com



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